Enhancing the ATM & branch locating process for a South American bank. Making their customer’s lives easier!
A Puerto Rican bank realised their customers found it difficult to find ATMs and branches, as customers had to find them manually. This added time to a customer’s busy day as they travelled between towns to locate an ATM or branch.
2. Our Solution
We developed a mobile application for our client, allowing users to simply and easily search for ATMs and branches across the nationwide. We also incorporated a navigation module, which gave customers directions to our client’s nearest facility.
Customers were able to save valuable time, allowing them to focus on what matters to them most.